Terms of service

Last updated: Jun 2026

OVERVIEW

Welcome to Marfissa. The terms “we”, “us” and “our” refer to Marfissa, a registered trade name of Marfissa Solutions LLC, a company organized and operating in the State of Florida.

We operate this website and store, including all related information, content, features, tools, products, and services (the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

By accessing or using the Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you must not access or use the Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state of residence.

You agree to provide current, complete, and accurate information for all purchases.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Accounts may not be transferred or assigned without our written consent.

You agree not to place orders using false, misleading, incomplete, or unauthorized billing, payment, contact, or shipping information.

SECTION 2 – PRODUCT INFORMATION

We make reasonable efforts to display products accurately. However:

Colors and appearance may vary based on device settings.

Product images are for representation purposes only.

Packaging presentation may vary from images shown.

Manufacturer packaging and configuration may change without notice.

All product descriptions and availability are subject to change at any time without notice.

We reserve the right to limit quantities or discontinue products at our sole discretion.

For electronics, smartphones, sealed devices, unlocked devices, imported goods, special-order items, collectible goods, trading cards, stickers, albums, and other high-demand or limited-availability products, product specifications, compatibility, packaging, availability, and manufacturer configuration may vary by version, region, carrier, batch, or supplier.

For unlocked phones and electronics, the buyer is responsible for confirming carrier compatibility, network compatibility, regional compatibility, activation requirements, warranty coverage, and any import or local regulatory requirements before placing an order.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.

We reserve the right to accept, decline, cancel, or limit any order at our sole discretion.

An order is not accepted until payment has been successfully processed and the order has passed our internal review.

Payment authorization, payment capture, or receipt of an order confirmation email does not guarantee acceptance, shipment, or fulfillment of an order.

All collectible products are sold on a Final Sale basis as detailed in our Refund Policy.

Electronics, smartphones, sealed devices, unlocked devices, special-order items, imported goods, limited-availability items, and high-value products may also be sold on a Final Sale basis as detailed in our Refund Policy and product listing.

By placing an order, you acknowledge that collectible goods and applicable Final Sale products are not eligible for return except as expressly stated in our Refund Policy.

All purchases constitute binding purchase agreements.

We may delay fulfillment, request additional verification, require an alternative payment method, or cancel and refund an order if the order is flagged for fraud risk, payment risk, address risk, inventory risk, pricing error, supplier issue, or any other concern identified during review.

SECTION 4 – PRICING & BILLING

Prices are subject to change without notice.

The price charged will be the price in effect at the time the order is placed.

Prices do not include applicable taxes or shipping unless otherwise stated.

Pre-order payments are collected in consideration of reserved inventory allocation and are non-cancellable once processed.

You represent and warrant that you are authorized to use the payment method provided and that all billing information submitted is accurate and complete.

You further represent and warrant that you are the authorized cardholder, account holder, or authorized user of any payment method used to place an order.

We may request additional payment verification for high-value orders, electronics, orders with mismatched billing and shipping information, orders shipped to third-party addresses, freight forwarders, couriers, export warehouses, mail forwarding services, or orders otherwise flagged for risk review.

Additional verification may include, but is not limited to, written confirmation, government-issued identification, proof of authorization, signed payment authorization, confirmation of shipping address, confirmation of the recipient’s relationship to the buyer, or use of a more secure payment method such as bank transfer, wire transfer, Zelle, ACH, USDT, USDC, or another approved payment method.

Failure or refusal to complete requested verification may result in cancellation and refund of the order.

SECTION 5 – SHIPPING, TITLE & RISK OF LOSS

Delivery times are estimates and are not guaranteed.

Title to goods transfers to the buyer upon shipment, and risk of loss transfers upon confirmed delivery by the carrier.

Risk of loss transfers to the buyer upon confirmed delivery by the carrier.

We are not responsible for:

Carrier delays

Packages confirmed as delivered by the carrier

Lost or stolen packages after confirmed delivery

Incorrect shipping information provided at checkout

Shipping is further governed by our Shipping Policy.

For orders shipped to freight forwarders, couriers, mail forwarding services, export warehouses, hotels, commercial receiving locations, third-party recipients, or any address not directly controlled by the buyer, our responsibility ends once the package is delivered to the shipping address provided at checkout or otherwise confirmed by the buyer.

We are not responsible for any forwarding, export, customs clearance, import duties, taxes, international delivery, loss, theft, delay, damage, refusal, seizure, abandonment, or non-delivery that occurs after the package is delivered to the confirmed shipping address.

The buyer is solely responsible for ensuring that the shipping address is accurate, complete, deliverable, and able to receive the package.

We may correct minor address formatting issues based on carrier or address validation suggestions, but we are not responsible for errors, omissions, or delivery issues caused by inaccurate or incomplete information provided by the buyer.

High-value orders may require signature confirmation, insurance, adult signature, additional delivery verification, or other shipping safeguards at our discretion.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, logos, graphics, product descriptions, and design elements, is owned by us or our licensors and protected by U.S. and international intellectual property laws.

You may use the Services for personal, non-commercial purposes only.

Unauthorized reproduction, distribution, or commercial use is prohibited.

Marfissa is an independent retailer operated by Marfissa Solutions LLC and is not affiliated with, endorsed by, or officially connected with FIFA, Panini, Apple, Pokémon, The Pokémon Company, Nintendo, Topps, Fanatics, or any related entities, unless expressly stated in writing.

All trademarks, product names, brand names, logos, and images are the property of their respective owners and are used only for identification and descriptive purposes.

SECTION 7 – THIRD-PARTY SERVICES & TOOLS

We may provide access to third-party tools or services “as is” and without warranties.

We are not responsible for third-party services, websites, or tools.

Use of third-party services is at your own risk.

Payment processors, shipping carriers, fraud prevention tools, tax calculation tools, address validation tools, and checkout providers may independently process information related to your order.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all transactions are conducted directly between you and Marfissa.

Shopify is not responsible for any products, orders, refunds, or disputes arising from purchases made through our store.

You agree that Shopify bears no liability related to transactions between you and us.

SECTION 9 – PRIVACY

Personal information collected through the Services is governed by our Privacy Policy.

Certain information may also be processed by Shopify in accordance with its Privacy Policy.

Information submitted for order verification, fraud prevention, payment verification, identity confirmation, shipping confirmation, or chargeback defense may be used to review, approve, cancel, fulfill, or defend an order, subject to applicable law and our Privacy Policy.

SECTION 10 – FEEDBACK & USER CONTENT

If you submit reviews, comments, or feedback, you grant us a perpetual, worldwide, royalty-free, irrevocable license to use, reproduce, modify, and publish such content for commercial purposes.

You represent that you have the necessary rights to submit such content.

SECTION 11 – ERRORS, INACCURACIES & CANCELLATIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time.

We may cancel orders if pricing, availability, or listing errors occur.

In such cases, a full refund will be issued if payment was processed.

We may also cancel orders due to fraud risk, suspected unauthorized payment, failed verification, supplier availability issues, shipping restrictions, address concerns, excessive chargeback risk, or other operational concerns.

SECTION 12 – PROHIBITED USES

You may not use the Services:

For unlawful purposes

To violate any laws or regulations

To engage in fraud or chargeback abuse

To interfere with the operation of the website

To place orders using unauthorized payment methods or false, misleading, incomplete, or inaccurate information

To reship, export, or import products in violation of applicable laws, sanctions, customs rules, carrier restrictions, manufacturer restrictions, or destination-country regulations

We reserve the right to suspend or terminate accounts violating these Terms.

SECTION 13 – TERMINATION

We may suspend or terminate access to the Services at our discretion.

Termination does not relieve you of payment obligations incurred prior to termination.

We may refuse future orders from customers, accounts, email addresses, phone numbers, billing addresses, shipping addresses, payment methods, IP addresses, or other identifiers associated with fraud, failed verification, abusive behavior, excessive disputes, or prior chargeback activity.

SECTION 14 – DISCLAIMER OF WARRANTIES

Except as expressly stated in our Refund Policy and to the extent required by applicable law, the Services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted, secure, or error-free operation.

Nothing in these Terms limits any non-waivable rights under Florida law regarding goods that are materially defective upon delivery.

For electronics, smartphones, unlocked devices, imported goods, special-order items, and manufacturer-sealed products, any manufacturer warranty, if available, is provided by the manufacturer and not by Marfissa, unless expressly stated otherwise in writing.

We do not guarantee that a device will be compatible with every carrier, network, country, region, account type, activation policy, eSIM provider, physical SIM provider, warranty program, or international service provider.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by Florida law:

We shall not be liable for indirect, incidental, consequential, or speculative damages, including loss of market value or resale value.

Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

We shall not be liable for losses arising from carrier delays, forwarding delays, customs delays, import restrictions, resale losses, market price changes, device activation issues, carrier incompatibility, customer failure to verify compatibility, or third-party forwarding issues after confirmed delivery.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold us harmless from claims arising from:

Your breach of these Terms

Your violation of applicable law

Your misuse of the Services

Your unauthorized use of a payment method

Your inaccurate billing, shipping, contact, recipient, import, export, or customs information

Your use of freight forwarders, couriers, mail forwarding services, export warehouses, third-party recipients, or international reshipping services

Your chargeback, payment dispute, or claim that is inconsistent with these Terms, our Shipping Policy, our Refund Policy, order records, delivery confirmation, or communications confirming the order

SECTION 17 – FORCE MAJEURE

We shall not be liable for delays or failure to perform resulting from causes beyond our reasonable control, including manufacturer delays, allocation reductions, supply chain disruptions, carrier interruptions, natural disasters, or governmental actions.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our Refund Policy, Shipping Policy and Privacy Policy, constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our written consent.

We may assign these Terms without notice.

SECTION 21 – GOVERNING LAW & VENUE

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Any dispute shall be brought exclusively in the state or federal courts located within the State of Florida.

You consent to personal jurisdiction in such courts.

For any transaction involving shipment to a freight forwarder, courier, export warehouse, mail forwarding service, third-party recipient, or Florida shipping address, the buyer agrees that delivery to the confirmed shipping address constitutes fulfillment of the order for purposes of these Terms, subject to applicable law.

SECTION 22 – CHANGES TO TERMS

We may update these Terms at any time by posting revisions on this website.

Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION

Questions regarding these Terms should be directed to:

Email: contact@marfissa.com